Arckit - Warehousing & Fulfilment
Case Study
MORE THAN A TOY, ARCKIT CREATES FREE-FORM ARCHITECTURAL MODELLING SYSTEMS That allow you to physically explore designs and bring your ideas to life
with speed and precision.
THE CHALLENGE
Arckit, a leading Irish-based company that creates architectural model kits, required a comprehensive third-party logistics (3PL) and e-commerce fulfilment partner to help them efficiently manage their growing business. With global demand for their products, Arckit needed a partner capable of handling storage, bespoke kitting, and worldwide distribution. They turned to Spectrum for an end-to-end solution that included real-time inventory management, kitting and assembly services, and seamless e-commerce integration.
As Arckit continued to expand its global customer base, the company faced several logistical challenges:
- Efficient kitting and assembly of their intricate model kits to ensure that customers received high-quality products.
- Real-time reporting and inventory management, allowing the Arckit team to have full visibility of stock levels and order statuses.
- The need for nationwide distribution and worldwide shipping from their Irish base to customers across the globe.
- Reducing the administrative burden on their team, allowing them to focus on product development and business growth.
Arckit needed a trusted partner to handle these aspects while maintaining the high standard that their customers expect.
THE SOLUTION
Spectrum provided a fully integrated eCommerce system whereby when an order is placed on Arckits website, the order is received in real-time to our ERP system and is picked, fulfilled and distributed direct to consumer. Spectrum also provided the team at Arckit the ability to call off stock in real-time, managing stock levels through our bespoke reporting portal.
- Warehousing
- Inventory Management
- Kitting & Co-Packing
- Distribution
- Online Order Processing
- Integrated eCommerce system
- Bespoke Kitting and Assembly: Spectrum provided a customised kitting and assembly service for Arckit’s model kits, ensuring that every product was carefully assembled and packaged to the highest standards. This bespoke service ensured consistency in quality and accuracy for every kit that was shipped.
- Real-Time Reports and Inventory Management: Spectrum’s advanced SAP ERP system allowed Arckit to monitor their inventory in real-time through a bespoke reporting portal. This system gave the Arckit team full control over their stock levels and the ability to call off stock at any time, ensuring they were always up-to-date and never overstocked or understocked.
- Nationwide Distribution and Global Shipping: Based in Ireland, Arckit wanted a fulfilment provider that could efficiently handle both domestic and international orders. Spectrum’s nationwide distribution network and global shipping capabilities allowed Arckit to fulfil orders across Ireland and ship worldwide with ease.
- Fully Integrated eCommerce System: Spectrum integrated seamlessly with Arckit’s eCommerce platform. When a customer places an order on Arckit’s website, it is automatically sent to Spectrum’s SAP ERP system in real-time. The order is picked, packed, and shipped directly to the consumer, ensuring fast and accurate fulfilment with minimal manual intervention.
- Dedicated Customer Service: Spectrum assigned a dedicated customer service team to Arckit, ensuring clear communication and quick resolution of any issues. This team worked closely with Arckit’s management to keep operations running smoothly, allowing Arckit to stay focused on their core business objectives.
THE RESULT
The partnership with Spectrum has resulted in several key benefits for Arckit:
- Improved Efficiency: The integration of Spectrum’s eCommerce system has automated the entire fulfilment process, from order placement to delivery, allowing Arckit to handle a growing volume of orders without increasing overhead or workload.
- Real-Time Stock Visibility: With real-time inventory management and reporting, Arckit can now make informed decisions about stock replenishment, reducing the risk of stockouts or excess inventory.
- Streamlined Global Shipping: Spectrum’s ability to manage both domestic and international shipping has enabled Arckit to expand their reach and deliver their products to customers worldwide, all while maintaining high delivery standards.
- Resource Optimisation: By outsourcing storage, fulfilment, and distribution to Spectrum, Arckit has been able to free up key personnel and resources, allowing them to focus on product innovation and expanding their product range.
